LIMITED CUSTOMER WARRANTY for the PHP2021, PHP2023, PHP2026, PHP2027 and PHP 2030

(For products purchased after August 1, 2003)

WARRANTY, subject to limitations set forth herein.

(A) Labor: If during the Five (5) YEAR period commencing on the date of delivery to the original owner, any defect shall occur which is covered under this Limited Warranty (see limitation section below), Premier Health Products will provide labor without charge.

(B) Parts: If any defect shall occur within the first Five (5) Year time period on the covered parts, Premier Health Products will repair or replace those parts.

(C) Shipping: Return shipping to our service center will be paid by Premier Health Products for the first One (1) Year. Boxing, packaging material and availability for pickup of any items to be returned for repair will be the responsibility of the customer. Return shipping only applies to chairs sold and delivered in the contiguous 48 United States of America.

SERVICE:

(A)  To obtain service, call the warranty Service Authorization Center at 303-670-8882. If upon examination by the service center no breakdown is found, you will be responsible for all charges incurred.

Warranties are only valid within the United States and Canada provided the equipment has been operated according to the instructions accompanying it. The warranty only applies to the product and does not include any accessories or enhancements.

This Limited Warranty does not cover upholstery or covering.

Softening of foams and filling composites in pillows, pads, and memory foam kits do not constitute a defect under this warranty as those items naturally soften with use.

Fading, wear and pilling of fabrics does not constitute a defect under this warranty as those conditions naturally occur with fabrics.

Natural markings, grain, and dye variations in leather does not constitute a defect under this warranty as no two pieces of leather are alike.

Warranties do not cover any loss or damage resulting from: improper installation, unauthorized repairs or modifications, improper use of electrical/power supply, loss of power; dropped product, a malfunction or damage of an operating part from failure to provide manufacturer's recommended maintenance; transportation damage; theft, abuse, misuse, neglect, vandalism, or environmental conditions (fire, floods, rust, corrosion, sand, dirt, windstorm, hail, earthquake, or exposure to weather conditions); loss of use during the period the product is at a repair facility or otherwise awaiting parts or repair. Damage incurred due to shipping and handling does not constitute a defect under this warranty.

Under no circumstance shall Premier Health Products or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, and the like), even if any party has been advised of the possibility of such damages.

Warranties are non-transferable and shall be in lieu of any other warranty, express or implied, including but not limited to any implied warranty or merchantability or fitness for particular use. Premier Health Product’s sole liability and the purchaser's exclusive remedy shall be for the repair, or at Premier Health Product’s option, for the replacement of the defective part. Notwithstanding the above, if replacements parts for defective materials are not available, Premier Health Products reserves the right to make substitutions in lieu of repair or replacement.

All Warranties begin on DATE OF PURCHASE, no allowance or extension is offered for delivery and/or installation.

Warranties do not apply to demonstration, rental, business, commercial, institutional, or other non-residential users.